Our Company

Trusted security solutions for 18 years in the Southeast

Dedicated security specialists known for personalized camera solutions with quality installation.

Business Improvement Technologies creates individualized home and commercial solutions for all your security needs. Based out of North Carolina, we value our local customers, including those in surrounding states. Your business is your passion, so let us protect it.

After initial estimate our dedicated team works within your budget to find you the best camera system for your needs. We measure building capacity to determine best-fit cameras. But we don’t stop there.

Our full-range services include intrusion security, surveillance equipment, audio alarms, home and business automation, efficient energy management, and data and wifi solutions. If Business Improvement Technologies doesn’t have what you’re looking for, no worries, we perform service installation on products not sold by us. We stand by our expert technicians with a promise to help you find the perfect security solution for your home or business.

Pastor Brett Davis, East Laurinburg Church in Laurinburg, NC

After recent church shootings, Pastor Davis and his congregation were concerned about their safety. Before, during, and after installation we walked them through the step-by-step process of how to use their system to keep their congregation as safe as possible.

Scott Dahl, Crossroads Archery in Summerton, SC

Scott Dahl wanted to keep his store safe and his merchandise secure with security cameras. Now he's able to monitor inventory even when he's away. By providing Mr. Dahl with technical support through the years, we're proud to call him a loyal customer.

Joan Harris, Little Angels Daycare in Pembroke, NC

Joan Harris explains why a security system leads to extra liability protection for her and her employees at her daycare. Harris has been a customer for over 2 years and trusts our expert tech support when she needs help.

Jennifer Watson, Kids Educational Center in Hubert, NC

Jennifer Watson uses BIT cameras as a learning tool for her teachers to monitor behavior and keep their kids safe. Watson recently upgraded their cameras system to include more speakers allowing for better monitoring.

Service

When it comes to keeping your loved ones safe and secure, put your trust in a security company that has over 18 years of experience and a roster of over 15,000 loyal customers. We offer a plethora of services to fit any business or residential space from surveillance to automation. Our process ensures a smooth transaction from start to finish.

Quality

Business Improvement Technologies offers modern surveillance equipment, promising security for any size property. HD dome and bullet cameras allow for sharper image quality and CCTV cameras with added microphones allow you to not only see but hear what’s going on. All intrusion and home security include the latest in access control, automation, and instant mobile notifications.

Support

If you have any questions about your video surveillance system, we’re just a call or click away. After every installation, we show you how to operate the system and guide you through which steps to take if intrusion happens. We offer support regarding your system’s diagnostics, wiring, cleaning, reprogramming, and repair. If you require remote desktop assistance, feel free to call our technical support specialists and follow provided links to manage your security system.

Our Team

With over 18 years of experience, our team of security experts can design custom solutions to fit your needs.

Lola

Emotional Support Specialist

Lola goes above and beyond her canine duties. Her calm and loving nature soothes the daily demands and responsibilities of the office staff. She provides a fun atmosphere to the office and it wouldn’t be the same without her.

Greg Jones

Sales Rep

Greg started out almost 15 years ago as a field technician servicing and installing cameras systems. As he mastered the craft of installing systems it created an opportunity to really understand the customers needs. He was able to offer the customers better suited products and services which led him to the sales field. He continues to use his knowledge of field experience to help his customers and colleagues.

Kimberly Ackerman

Technical Support

Kim leads our Technical Support Department and has been with Business Improvement Technologies for just over 3 years. Kim provides application, hardware, and network support for customers. She resolves technical issues remotely, schedules service call appointments, and ensures customers have a reliable and friendly support system.

Betty Millman

Data Entry

Betty has lived and worked in Greensboro for over 21 years and has been with Business Improvement Technologies, Inc. for over 3 years as our Data Entry Clerk. She provides us with the ability to prevent backlogging by keeping our customers information up to date. In addition to compiling, sorting and verifying each customers’ information, she is a delight to have as part of the BIT team.

Clintsey Henley

Inventory Manager

Clintsey “Sissy” has been with the company for over 5 years as our product specialist. She keeps track of each inventory location and provides support to our Technical Support Department. Her free time consists of outdoor hobbies like hiking, snowboarding and caring for her 2 Siberian huskies, Laguna and Malakai and her horse, Ginger.

Courtney Carter

Service & Installation Manager

Courtney has been with the company for over 10 years. Starting with BIT’s Sales Department, she has also worked in both scheduling and technical support. As our Service & Installation Manager, Courtney provides extensive product knowledge to our field staff and helps to ensure we are exceeding our customer’s expectations. She is an animal lover and has many farm animals that keep her busy in her free time.

Kristi Sullivan

Accountant

Kristi joined our team in 2017 as BIT’s Accountant. Her background includes Human Resources and Office Management, as well as Business Finance. Kristi strives to utilize her 18 years of accounting experience to best serve BIT’s Accounting department and business. Kristi and her husband of 23 years have two teenage sons. She is actively involved in church and enjoys traveling, eating at great restaurants and spending time with her family.

Thomas Suits

Sales & Marketing

Thomas became part of the BIT family in 2009 in inside sales and has continued to grow and develop into the person he is today working in the Marketing Department. His tenure here has given him the experience to utilize his skills in sales and to develop marketing material and plans to better serve our customers and prospects.

Bruce Grammer

Field Manager

Bruce came to BIT as an Installation Technician 6 years ago. He brought a business and customer service-oriented mindset that changed the focus of his career. His wisdom and expertise allows him to find creative ways to support our field technicians daily.

Brian Jones

Field Technician

Brian works remotely allowing him to serve our customers and provide them with a quick response time to any needs they have. He works closely with the office team and Bruce to ensure our customers’ needs are met and surpassed.

Reinaldo Gazmey

Senior Field Technician

“Rey Rey” has been part of the team for over 10 years as a Field Service/Installation Technician. He has a huge personality the customers gravitate toward and they always ask for him by name.

Randall Morrison

Outside Sales Rep

Randall provides support to our North and South Carolina customers by maintaining excellent relationships with our new and existing customers. He helps provide the best possible solutions to them through our CCTV, Burglar and Access Systems.

Randy Rowell

Outside Sales Rep

Randy meets with potential and existing customers to show them new products and services to better help them in their specific businesses. He has a great personality and has an incredible ability to build rapport and make lasting relationships with our customers.

Clive Rowse

Outside Sales Manager

Clive has been with BIT and in the CCTV industry for over 25 years and has worked in over 30 states. If asked, Clive will tell you he is most proud of BIT’s ability to keep its integrity over all these years. He is proud of our team’s hard work and the great lasting relationships we have with our customers.

Charles Nagy

Senior Field Technician

Charlie has an impeccable work ethic and will do whatever it takes to make the customer happy. His vast knowledge of products and services allows him the opportunity to better help our customers choose the right options.